This half day course is aimed at construction team members to develop their knowledge and skills in communicating effectively with clients . The aim of the course is to provide delegates with an understanding of the principles and practice of communicating positively and effectively with clients. This includes understanding our clients and how to communicate bad news in a positive manner. Delivered by the renown Trainer, Bob Bilbrough.
Free of charge for CECA Midlands Full Members (No show or late cancellation charged £130 + VAT)
Subsidised for CECA Midlands Associate Members charge £70 + VAT
Contact Laura to book.