We are currently recruiting for an IT Coordinator to join our growing team, based out of our Head Office in Lostock, Bolton, with some travel to sites when required.
Due to increases in work, we are in a period of change and transformation allowing continued investment in our digital platforms. As a result, this is a great time to join us and help us shape the future of the organisation.
Job Description:
Working as a key part of our IT and Digital Services development, you will support the business by providing flexible and high-quality, comprehensive IT administration support, assisting in facilitating the smooth and efficient running of services. You will coordinate the setup of hardware across our network of offices and work sites, working with IT partners to keep things running smoothly, maintaining logs of actions and developing strong working relationships with colleagues across A E Yates Ltd.
You will develop and maintain our digital platforms, manage the email inbox and take responsibility for the coordination and resolution of IT issues, liaising between parties about any problem IT requests, facilitating the resolution and escalating where necessary. You will also support the company and the Board of Directors to develop in house IT capabilities, following up any end-user queries.
Technical Skills:
* Proficient in managing Microsoft Active Directory, SharePoint, Exchange Server, and Office 365 (including Microsoft Teams).
* Experienced in MS Windows 10 desktop and application support.
* Exceptional diagnostic, problem-solving, and troubleshooting skills.
* Skilled in the support and configuration of tablets, laptops, desktops, and mobile devices.
* Competent in using Remote Control Software/VPN and basic network troubleshooting.
Customer Focus:
* Demonstrate a strong customer-centric approach in all activities.
* Exhibit a proactive Can-do attitude in service provision.
* Commit to delivering value for money.
Team Dynamics:
* Take ownership of team priorities and actions.
* Collaborate with colleagues to develop innovative solutions.
* Consider broader organisational needs in your work.
Relationship Building:
* Respect and value others perspectives.
* Foster positive relationships and help resolve conflicts.
Communication:
* Communicate clearly and confidently in writing and speaking.
* Be open to others’ views and actively listen.
Adaptability:
* Flexibly adapt to changing circumstances.
* Generate and implement innovative ideas.
* Show resilience in seeing tasks through to completion.
Performance & Development:
* Focus on key performance priorities and commit to service improvement.
* Continuously review and reassess work and priorities.
* Evaluate and develop your performance based on feedback and experiences.
* Inspire colleagues and demonstrate passion for organisational goals.
We offer a competitive salary and a full range of benefits including car or car allowance, contributory pension and holidays of 25 days plus bank holidays each year.
Please apply through LinkedIn and send your CV & covering letter to Mark Lesley, Performance and Compliance Manager: mark.lesley@aeyates.co.uk
Please see www.aeyates.co.uk for more information about the A E Yates Group of companies.
A E Yates Ltd. is an equal opportunities employer.
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